Maintaining a mentally healthy workplace

Mental illness can extract a heavy toll – both human and economic. Serious mental health issues cost Australian businesses a staggering $10.9 billion annually in absenteeism, reduced productivity and compensation claims.  

Since 2009, R U OK? Day has been held each September. It’s a national day of action dedicated to reminding each of us to ask family, friends and colleagues the question, "Are you OK?"

Why? Because connecting regularly and with meaning is one thing everyone can do to support anyone struggling with mental health. The principle behind this day of awareness is ‘a conversation can change a life.’ We don't need to be an expert – just a good friend and a great listener. 

Deputy CEO of national charity, SANE Australia, Dr Michelle Blanchard emphasises how conversations about mental health should not just be restricted to one date in September.  

“The most important thing we can do is ensure that the momentum of R U OK? Day carries on throughout the year,” says Michelle. “Days like this are great for opening up a conversation, but we need to be open to those conversations all year round.” 

To keep that conversation going, there are also other steps you can take – which is crucial given mental health affects one in every two people.  

“One of the best things we can do at work to support each other’s wellbeing is to keep an eye out for our colleagues and offer support where we can,” says Michelle. “If you notice someone is behaving differently – for example, they may be quieter than usual or appear agitated – don’t be afraid to ask them how they’re going and support them to reach out for professional support if they need it.  

“Social connections are great for our mental health too, so taking a colleague out for coffee or for a walk in the park at lunchtime can be a great way to help promote wellbeing at work.” 

Mental health issues can also arise in the workplace where people are exposed to trauma, work in roles where they have little control or have very demanding responsibilities, Michelle adds. 

“We also shouldn’t forget carers,” she points out. "A lot of them experience high stress, anxiety and other mental health problems associated with their caring role.” Many carers also have ‘lived experience’ of mental illness, and workplace stress may exacerbate stress associated with the duties of caring. 

Stigma and discrimination are also major challenges. Michelle cites one study where workers were demoted or fired due to their health. “Participants reported that colleagues didn’t believe their illness was real or serious or didn’t understand how mental health problems could affect behaviour and work performance,” she says. “Some reported being judged, avoided or treated as incompetent, and some felt that the employer didn’t provide any accommodations to support the person working or returning to work.”